Privacy Policy

Last updated: October 3, 2026

Furbliss ("we", "our", "us") operates furbliss.ca. This policy explains what personal information we collect, why we collect it, and your rights under Canadian privacy law (including PIPEDA).

Information we collect

Contact information: your name, email address, phone number, and shipping/billing address, provided when you place an order, create an account, sign up for our newsletter, or contact us.
Order information: products purchased, order history, and communications about your orders.
Payment information: processed securely by our payment providers (Shopify Payments and/or PayPal). We do not store full credit card numbers on our servers.
Usage information: pages visited, time spent, and device/browser details, collected via cookies and analytics tools to improve the store.

How we use your information

To process and fulfil your orders, including shipping and returns.
To communicate with you about orders, support requests, and (with your consent) marketing emails. You can unsubscribe at any time.
To improve our store, products, and customer experience.
To comply with legal obligations.

Sharing your information

We share information only as needed to run the store: with Shopify (our e-commerce platform), payment processors, shipping carriers, and email service providers. We do not sell your personal information.

Cookies

We use cookies for core store functions (cart, checkout, preferences) and analytics. You can control cookies through your browser settings; disabling them may affect checkout.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing furbliss.store@outlook.com. We will respond within 30 days.